Shipping Policy

Shipment Processing Times
All Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, we will contact You via email or telephone.

Shipping Rates & Delivery Estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.

Local Delivery (VIC):

• Orders over $150: Free Delivery
• Orders below $150: $14.95 flat rate charge

Other States: Unfortunately, we do not offer shipping outside of VIC.

Click and Collect
Free service available for all order amounts.

Minimum Order Requirement:
We do not have a minimum order requirement for our delivery services.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation Email once Your Order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
WHOInc is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

Contact Us

If you have any questions about this Shipping Policy, you can contact us:

By sending us an email: support@whoinc.com.au